Contact information
Contact Information
Have a question about our products, need help with sizing, or require assistance with your order? At COGI, we're here to help you **Create. Customize. Gift.**
Whether you have a question about our graphic T-shirts, oversized streetwear, personalized gifts, or an existing order, our support team is happy to assist.
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Customer Support
Email: thecogistore@gmail.com
Support Hours: Monday – Saturday | 10:00 AM - 06:00 PM (IST)
Response Time: Within 24–48 business hours.
We aim to respond to all customer enquiries as quickly as possible.
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Before You Contact Us
To help us resolve your query efficiently, please include the relevant details when contacting us.
For order-related enquiries, please provide:
- Your order number.
- The email address or phone number used to place your order.
- The product name and size, where applicable.
- A clear description of your concern.
For damaged, defective, misprinted, or incorrect products:
- Your order number.
- Clear photographs showing the issue.
- Photographs of the product and its original packaging.
- An unboxing video, where available.
Please report product issues within the applicable claim period specified in our Replacement Policy. All requests are reviewed in accordance with our published policies and applicable law.
Providing complete information helps us review your request and respond more efficiently.
For further details, please refer to our Replacement Policy, Shipping Policy, and Terms of Service.
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Order, Shipping and Replacement Assistance
COGI offers print-on-demand apparel and personalized products fulfilled through our production and fulfilment partners.
If you have questions about your order status, delivery, product quality, or an eligible replacement request, contact us using the support details above. Please include your order number so that we can assist you more efficiently.
Replacement requests are subject to verification and the terms of our Replacement Policy.
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Business Enquiries & Collaborations
Interested in collaborating with COGI, discussing a business opportunity, or working with us on a creative project?
We welcome enquiries related to partnerships, collaborations, bulk orders, and other business opportunities.
Email: thecogistore@gmail.com
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Stay Connected with COGI
Explore our latest designs, discover new arrivals, and follow us on social media for product updates and special offers.
Website: https://thecogi.com
Instagram: https://www.instagram.com/the.cogi.store?rpxt=MXU1emtkc3BjaXg4Yw%3D%3D&utm_source=qr
Facebook: https://www.facebook.com/share/1C7BioeYf4/?mibextid=wwXIfr
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COGI — Create. Customize. Gift.
We're here to make your shopping experience simple, creative, and enjoyable.